Terms & Conditions

By renting with us you are agreeing to all of the following terms and conditions

Your rental is not confirmed until the payment has been received by us. We do not offer refunds for change of mind or if the garment is in the wrong size. If you are unsure about sizing, message us and we will help you with the fit. Once the garment has been posted by us, you are liable for any damage that may occur. A bond is applied to every garment - this bond will be paid back to you once the garment is received back with no damage. If there is repairable damage, the renter will pay for repairs. If there is damage beyond repair, you will not get your bond back and/or are required to pay the full RRP of the garment. Your garment must be sent back in the postal bag provided on the first working day after your event. This is to ensure the garment can be cleaned and ready to send for the next customer. If your garment is not sent back the first working day after your event, a late fee of $15 will be charged per day. Do not attempt to clean the garment yourself. We will take care of this.

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@glorentals